Your service provider may be supplying an earlier release and the level of features supported may vary.

Dynamics AX

Integration Type

Client Add-in

Add-in Classification

Legacy

Product / License Type

DB

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Microsoft

Application:

Dynamics AX

Version:

2012 R2

Market:

Financial/Insurance

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Integrator for BT:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

Please enquire with your service provider to find out more about the features supported for this integration.

Will require the direct involvement of the customer’s Microsoft Dynamics AX maintainer.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

Go Integrator (v3) for BT

References

  1. Dynamics AX (Product Website)
  2. Microsoft (Manufacturer Website)